WELCOME TO CRS MATRIX
The Home of Excellence
Choose your service:
HEATING ○ POWERING ○ SUSTAINING
Everything you need under one roof for gas, electrical and energy services.
Cost-Efficiency
Save money with our comprehensive services for homeowners and landlords.
Expertise
Benefit from our exceptional services delivered by our specialised divisions.
Property Solutions
We cater to all your utility needs, ensuring safety, comfort, and efficiency.
At CRS Matrix, we pride ourselves on serving both Leicester homeowners and landlords. Homeowners can enjoy comfort, savings, and peace of mind with our tailored services, while landlords can ensure compliance, safety, and value for their investment.
So Why Choose CRS Matrix?
Because we're your local experts, with a unique understanding of Leicester's property needs. We offer comprehensive services, so you don't have to go anywhere else. We're landlord-friendly, with tailored services to enhance your property value and compliance. Most importantly, we do what we say, and you won't find any confusing jargon here. Experience the difference today, your property, our expertise.
TESTIMONIALS
MCS, or the Microgeneration Certification Scheme, is a nationally recognised quality assurance scheme in the UK.
Learn MoreNICEIC is the UK's leading voluntary regulatory body for the electrical contracting industry. It assesses electricians for safe and competent work.
Learn MoreRECC sets high consumer protection standards for businesses who sell or lease renewable energy generation systems to domestic consumers in the UK.
Learn MoreGas Safe Register is the official registration body for gas engineers in the UK, Isle of Man, and Guernsey. It ensures engineers are qualified to work safely and legally on gas appliances.
Learn MoreWorcester Bosch is a renowned manufacturer of heating and hot water products, including boilers, solar water heating systems, and heat pumps.
Learn MoreQANW is a leading provider of insurance-backed guarantees and deposit protection for home improvements and renewable energy installations.
Learn MoreOZEV is a UK government team dedicated to supporting the transition to zero-emission vehicles. It provides funding for charging infrastructure and incentives for electric vehicle adoption.
Learn MoreTSI is a professional association in the UK representing trading standards professionals. It aims to promote and protect consumer interests, ensuring businesses comply with trading standards.
Learn MoreSoft Touch Arts are a Leicester charity that seek to change the lives of vulnerable young people through their committed work.
Learn MoreFAQs
Do I need an OLEV-approved installer to fit my home EV charger?
To qualify for government incentives like the Electric Vehicle Homecharge Scheme (EVHS), your EV charger must be installed by an OLEV-approved (Office for Zero Emission Vehicles) installer. These installers have met specific standards and are authorised to install EV charging points under UK government programs.
Do I need a Fire Safety Certificate for my rental property?
There is no specific "Fire Safety Certificate" for dwellings, but landlords must ensure that all properties meet required fire safety standards. This includes installing smoke alarms on every floor and carbon monoxide alarms in rooms with a usable fireplace or wood burner.
Can I use any charger with my electric vehicle in the UK?
Most EVs are compatible with public chargers found across the UK, though Tesla cars may need an adapter for non-Tesla chargers. It’s always best to check compatibility with your vehicle manufacturer.
Does rapid charging damage the battery?
Regular use of rapid charging can accelerate battery wear over time. It’s recommended to use rapid charging when necessary and rely more on slower charging methods.
Are boiler services worth it?
Yes, boiler services are worth it as they help ensure that your boiler is operating safely and efficiently. Regular servicing can also help identify any potential issues before they become major problems, which can save you money in the long run.
Do they check radiators on a boiler service?
While radiator checks are not typically included in a boiler service, a qualified engineer may be able to perform additional checks on the system if requested. Ask CRS Matrix about extending a standard service package to include checking the radiators.
How can I prevent issues with my boiler?
Regular servicing, keeping the area around the boiler clean, and checking the pressure gauge can help to prevent potential issues with your boiler.
What should I do if my boiler stops working?
If your boiler stops working, check the pressure gauge and try to troubleshoot the issue using the techniques outlined in this guide. If you’re unsure what’s causing the problem, it’s best to call a professional.
Is a boiler service the same as a gas safety check?
No, a boiler service is not the same as a gas safety check. While both are important, a gas safety check is a basic check of the gas appliances in your home to ensure they are safe to use. A boiler service, on the other hand, involves checking the individual boiler parts to make sure they are clean and working efficiently. Think of a boiler service and a safety check as the equivalent of a service and MOT on your vehicle.
What are the consequences of not using a qualified Gas Safe registered engineer?
Using an engineer who is not Gas Safe registered to work on gas appliances is illegal and can be extremely dangerous. It puts tenants at risk of gas leaks, carbon monoxide poisoning, and explosions. Additionally, it can lead to significant legal penalties, including fines and imprisonment, if an incident occurs due to improper work.
How can a programmable thermostat help me save money and be more eco-friendly?
A programmable thermostat allows you to set the temperature of your home according to your schedule, so you can reduce heating or cooling when you’re away or asleep. By using a programmable thermostat, you can save up to 10% on your annual energy bills and reduce your carbon footprint.
How do I know if my gas boiler needs to be repaired?
There are several signs that your gas boiler may need repairs, including strange noises, leaks, weak or no heat, and unusual smells. If you notice any of these symptoms, it’s important to contact a professional to inspect your boiler.
What responsibilities do landlords have regarding fire safety in furnished properties?
For furnished properties, landlords must ensure that all furniture and furnishings comply with the Furniture and Furnishings (Fire Safety) Regulations 1988. These regulations set levels of fire resistance for domestic upholstered furniture and other products containing upholstery.
What if my gas safety certificate has expired?
If your gas safety certificate has expired, you will need to schedule a gas safety inspection as soon as possible. Our team at CRS Matrix can assist you with this. We will send a Gas Servicing Engineer to your property to carry out a full inspection and provide you with a new certificate once your gas appliances have been deemed safe. It is important to note that continuing to use gas appliances without a valid gas safety certificate can be dangerous and potentially illegal. Contact us today to schedule an inspection.
How do I get a copy of my Gas Safety Certificate?
To obtain a copy of your Gas Safety Certificate, please contact us at CRS Matrix. Our team will be happy to assist you in retrieving a digital or physical copy of your certificate. Please provide us with your name and contact information, as well as the address where the gas appliance is installed. We may also need to verify your identity to ensure that we are releasing the certificate to the correct person. Once we have this information, we will work quickly to get you the documentation you need. Please note that there may be a small fee associated with providing a physical copy of your certificate.
Are gas boiler repairs covered by homeowners’ insurance?
In some cases, gas boiler repairs may be covered by homeowners’ insurance. However, it’s important to review your policy and check with your insurance provider to determine what is covered.
How much roof space do I need for solar panels?
The amount of roof space required depends on the size of the system you wish to install. Typically, a standard residential solar panel system needs about 15-20 square metres of roof space.
How quickly can I get a Gas Safety Certificate?
You will receive the certificate via email from our certified engineer when the inspection is finished. This is typically within 48 hours (longer if done on the weekend). Depending on the scheduling and availability, we can examine the same day. Please note, there might be a small charge if we have to expedite outside of our normal procedures. Contact us today to schedule an inspection.
Can I use a Gas Safety Certificate from a previous tenancy?
No, you need to obtain a new Gas Safety Certificate for each new tenancy or every 12 months, whichever comes first.