WELCOME TO CRS MATRIX

Energy suppliers are obligated to offer smart meters to their customers. You can check with your energy supplier or the relevant government agency to see if you are eligible.

Yes. The local Online News paper, The Leicester Mercury wrote an article about it.

When you sell your house, you are not required by law to get a gas safety certificate. However, if your boiler is gas, a gas safety certificate—which you should have obtained when your boiler was last serviced—is advised for your own safety.

The length of time it takes to repair a gas boiler can vary depending on the severity of the issue. However, most repairs can be completed within a few hours to a day.

If your gas safety certificate has expired, you will need to schedule a gas safety inspection as soon as possible. Our team at CRS Matrix can assist you with this. We will send a Gas Servicing Engineer to your property to carry out a full inspection and provide you with a new certificate once your gas appliances have been deemed safe. It is important to note that continuing to use gas appliances without a valid gas safety certificate can be dangerous and potentially illegal. Contact us today to schedule an inspection.

Walking, biking, and using public transportation are all sustainable transportation options that can help you save money on fuel and car maintenance, as well as reduce your impact on the environment. Walking or biking to work is also a great way to get some exercise and fresh air while reducing transportation costs.

While not mandatory for all properties, landlords are obligated under the Health and Safety at Work Act to assess the risk of exposure to Legionella to ensure the safety of their tenants, particularly if the property has old pipes or a rarely used water system.

Boilers should be serviced annually by a qualified professional. This will help to prevent potential issues from occurring and prolong the lifespan of your boiler.

A reputable solar panel installer should have certifications such as the Microgeneration Certification Scheme (MCS) or be registered with a recognized trade body such as the Renewable Energy Consumer Code (RECC). These certifications ensure that the installer follows industry best practices and UK-specific regulations.

"Vampire energy" refers to the energy that electronic devices consume even when they are not being actively used. You can save money by unplugging devices when they are not in use, as this prevents them from using electricity unnecessarily and adding to your energy bill. More information can be found here: https://moralfibres.co.uk/slay-vampire-energy/

Most EVs are compatible with public chargers found across the UK, though Tesla cars may need an adapter for non-Tesla chargers. It’s always best to check compatibility with your vehicle manufacturer.

Solar panels can be installed on most types of roofs, including flat and pitched roofs. However, the materials of the roof, such as tiles, slate, or metal, can affect the installation process. An experienced installer can provide advice based on your specific roof type.

Strange noises can be a sign of several issues, such as trapped air, a faulty pump, or a faulty valve. It’s best to call a professional to diagnose the issue.

While there is no legal requirement to have your boiler serviced annually, it is recommended by most manufacturers and boiler engineers to ensure that your boiler is operating safely and efficiently.

While radiator checks are not typically included in a boiler service, a qualified engineer may be able to perform additional checks on the system if requested. Ask CRS Matrix about extending a standard service package to include checking the radiators.

Using an engineer who is not Gas Safe registered to work on gas appliances is illegal and can be extremely dangerous. It puts tenants at risk of gas leaks, carbon monoxide poisoning, and explosions. Additionally, it can lead to significant legal penalties, including fines and imprisonment, if an incident occurs due to improper work.

If you don't service your boiler, it may become less efficient. A lack of maintenance can also increase the likelihood of breakdowns and expensive repairs. Boiler Guarantees can become void. It may also become unsafe, as faults can go undetected and lead to gas leaks or carbon monoxide poisoning.

Solar panels require minimal maintenance, usually involving periodic cleaning and an annual check to ensure everything is functioning correctly. Most systems are designed to be relatively maintenance-free.

Non-compliance can result in significant fines, penalties, or even imprisonment for the most serious breaches. It can also invalidate your landlord insurance and expose you to legal claims from tenants.