WELCOME TO CRS MATRIX
The Home of Excellence
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HEATING ○ POWERING ○ SUSTAINING
Everything you need under one roof for gas, electrical and energy services.
Cost-Efficiency
Save money with our comprehensive services for homeowners and landlords.
Expertise
Benefit from our exceptional services delivered by our specialised divisions.
Property Solutions
We cater to all your utility needs, ensuring safety, comfort, and efficiency.
At CRS Matrix, we pride ourselves on serving both Leicester homeowners and landlords. Homeowners can enjoy comfort, savings, and peace of mind with our tailored services, while landlords can ensure compliance, safety, and value for their investment.
So Why Choose CRS Matrix?
Because we're your local experts, with a unique understanding of Leicester's property needs. We offer comprehensive services, so you don't have to go anywhere else. We're landlord-friendly, with tailored services to enhance your property value and compliance. Most importantly, we do what we say, and you won't find any confusing jargon here. Experience the difference today, your property, our expertise.
TESTIMONIALS
MCS, or the Microgeneration Certification Scheme, is a nationally recognised quality assurance scheme in the UK.
Learn MoreNICEIC is the UK's leading voluntary regulatory body for the electrical contracting industry. It assesses electricians for safe and competent work.
Learn MoreRECC sets high consumer protection standards for businesses who sell or lease renewable energy generation systems to domestic consumers in the UK.
Learn MoreGas Safe Register is the official registration body for gas engineers in the UK, Isle of Man, and Guernsey. It ensures engineers are qualified to work safely and legally on gas appliances.
Learn MoreWorcester Bosch is a renowned manufacturer of heating and hot water products, including boilers, solar water heating systems, and heat pumps.
Learn MoreQANW is a leading provider of insurance-backed guarantees and deposit protection for home improvements and renewable energy installations.
Learn MoreOZEV is a UK government team dedicated to supporting the transition to zero-emission vehicles. It provides funding for charging infrastructure and incentives for electric vehicle adoption.
Learn MoreTSI is a professional association in the UK representing trading standards professionals. It aims to promote and protect consumer interests, ensuring businesses comply with trading standards.
Learn MoreSoft Touch Arts are a Leicester charity that seek to change the lives of vulnerable young people through their committed work.
Learn MoreFAQs
Are smart meters safe?
Smart meters are designed and tested to meet strict safety standards. They use low-level radio waves to transmit data, which are well within the safety limits set by the relevant authorities.
How do I get a copy of my Gas Safety Certificate?
To obtain a copy of your Gas Safety Certificate, please contact us at CRS Matrix. Our team will be happy to assist you in retrieving a digital or physical copy of your certificate. Please provide us with your name and contact information, as well as the address where the gas appliance is installed. We may also need to verify your identity to ensure that we are releasing the certificate to the correct person. Once we have this information, we will work quickly to get you the documentation you need. Please note that there may be a small fee associated with providing a physical copy of your certificate.
How do I know if my gas boiler needs to be repaired?
There are several signs that your gas boiler may need repairs, including strange noises, leaks, weak or no heat, and unusual smells. If you notice any of these symptoms, it’s important to contact a professional to inspect your boiler.
How do I find out when my boiler was last serviced?
Unless you have a written record of services from the previous homeowner, it can be difficult to determine when your boiler was last serviced. To play it safe, it's best to schedule a service as soon as possible. After the service, make sure to keep track of the date to schedule your next service every12 months from then.
What are some examples of reusable items I can use to be more eco-friendly and save money?
Some examples of reusable items include cloth napkins, refillable water bottles, and reusable shopping bags. These items may require a larger initial investment, but they can save you money in the long run by reducing the need to buy disposable items repeatedly.
How do I choose the right installer for my EV charger?
It's recommended to obtain multiple quotes and check online reviews or references for potential installers. Choosing an installer recommended by your charger's manufacturer can also ensure compatibility and adherence to warranty conditions.
What should I do if my boiler stops working?
If your boiler stops working, check the pressure gauge and try to troubleshoot the issue using the techniques outlined in this guide. If you’re unsure what’s causing the problem, it’s best to call a professional.
What is the difference between a Gas Safety Certificate and a Gas Service?
A Gas Safety Certificate verifies that gas appliances, fittings, and flues in a property are safe to use, while a Gas Service involves checking the appliances for faults, cleaning, and ensuring they are working efficiently.
Can I switch energy suppliers if I have a smart meter?
Yes, you can switch energy suppliers even if you have a smart meter. Your new supplier should be able to use the same smart meter to measure your energy usage.
Is a boiler service the same as a gas safety check?
No, a boiler service is not the same as a gas safety check. While both are important, a gas safety check is a basic check of the gas appliances in your home to ensure they are safe to use. A boiler service, on the other hand, involves checking the individual boiler parts to make sure they are clean and working efficiently. Think of a boiler service and a safety check as the equivalent of a service and MOT on your vehicle.
How long does it take to get a smart meter installed?
The installation time can vary depending on the availability of the installation engineer and the complexity of the installation. Typically, it takes around 1-2 hours to install a smart meter.
Can you sell a house without a boiler service?
While there is no legal requirement to have a boiler service before selling a house, it may be beneficial to have one carried out as it can give potential buyers peace of mind.
What responsibilities do landlords have regarding fire safety in furnished properties?
For furnished properties, landlords must ensure that all furniture and furnishings comply with the Furniture and Furnishings (Fire Safety) Regulations 1988. These regulations set levels of fire resistance for domestic upholstered furniture and other products containing upholstery.
How long should a boiler service take?
A boiler service typically takes around an hour to complete, although this may vary depending on the type of boiler and the complexity of the service.
Can I check if my property has a gas safety certificate?
If you are unsure whether your property has a current gas safety certificate, you can contact us at CRS Matrix and we can help you verify this information. We will need to know the address of the property and the date of the last inspection. If there is no existing certificate or the current certificate has expired, we can arrange for a gas safety inspection to be carried out at your property. This will help ensure that your property is safe and compliant with gas safety regulations.
What is “vampire energy” and how can I save money by reducing it?
"Vampire energy" refers to the energy that electronic devices consume even when they are not being actively used. You can save money by unplugging devices when they are not in use, as this prevents them from using electricity unnecessarily and adding to your energy bill. More information can be found here: https://moralfibres.co.uk/slay-vampire-energy/
Do they check radiators on a boiler service?
While radiator checks are not typically included in a boiler service, a qualified engineer may be able to perform additional checks on the system if requested. Ask CRS Matrix about extending a standard service package to include checking the radiators.
Who keeps the Gas Safety Certificate, Landlord or Tenant?
A Gas safety assessment will guarantee that gas appliances and equipment are suitable for usage. record: Landlords are required to give their renters a copy of the yearly gas safety report within 28 days of the inspection’s conclusion or to brand-new tenants prior to their move-in. Copies of the gas safety record must be kept by landlords for two years.
What does a full boiler service include?
A full boiler service typically includes a thorough inspection of the boiler and its components, cleaning of the boiler, testing of safety devices, and a check of the gas pressure and flue.