WELCOME TO CRS MATRIX
The Home of Excellence
Choose your service:
HEATING ○ POWERING ○ SUSTAINING
Everything you need under one roof for gas, electrical and energy services.
Cost-Efficiency
Save money with our comprehensive services for homeowners and landlords.
Expertise
Benefit from our exceptional services delivered by our specialised divisions.
Property Solutions
We cater to all your utility needs, ensuring safety, comfort, and efficiency.
At CRS Matrix, we pride ourselves on serving both Leicester homeowners and landlords. Homeowners can enjoy comfort, savings, and peace of mind with our tailored services, while landlords can ensure compliance, safety, and value for their investment.
So Why Choose CRS Matrix?
Because we're your local experts, with a unique understanding of Leicester's property needs. We offer comprehensive services, so you don't have to go anywhere else. We're landlord-friendly, with tailored services to enhance your property value and compliance. Most importantly, we do what we say, and you won't find any confusing jargon here. Experience the difference today, your property, our expertise.
TESTIMONIALS
MCS, or the Microgeneration Certification Scheme, is a nationally recognised quality assurance scheme in the UK.
Learn MoreNICEIC is the UK's leading voluntary regulatory body for the electrical contracting industry. It assesses electricians for safe and competent work.
Learn MoreRECC sets high consumer protection standards for businesses who sell or lease renewable energy generation systems to domestic consumers in the UK.
Learn MoreGas Safe Register is the official registration body for gas engineers in the UK, Isle of Man, and Guernsey. It ensures engineers are qualified to work safely and legally on gas appliances.
Learn MoreWorcester Bosch is a renowned manufacturer of heating and hot water products, including boilers, solar water heating systems, and heat pumps.
Learn MoreQANW is a leading provider of insurance-backed guarantees and deposit protection for home improvements and renewable energy installations.
Learn MoreOZEV is a UK government team dedicated to supporting the transition to zero-emission vehicles. It provides funding for charging infrastructure and incentives for electric vehicle adoption.
Learn MoreTSI is a professional association in the UK representing trading standards professionals. It aims to promote and protect consumer interests, ensuring businesses comply with trading standards.
Learn MoreSoft Touch Arts are a Leicester charity that seek to change the lives of vulnerable young people through their committed work.
Learn MoreFAQs
How long does a Gas Safety Inspection take?
The length of a Gas Safety Inspection depends on the number of appliances being inspected and the complexity of the system. On average, it can take between 30 minutes to 2 hours.
Can I service my own boiler?
No, it is not recommended to service your own boiler as it is important to have the correct qualifications and knowledge to do so safely. It is also a legal requirement to have a Gas Safe registered engineer carry out work on gas appliances
How can a programmable thermostat help me save money and be more eco-friendly?
A programmable thermostat allows you to set the temperature of your home according to your schedule, so you can reduce heating or cooling when you’re away or asleep. By using a programmable thermostat, you can save up to 10% on your annual energy bills and reduce your carbon footprint.
Is a boiler service the same as a gas safety check?
No, a boiler service is not the same as a gas safety check. While both are important, a gas safety check is a basic check of the gas appliances in your home to ensure they are safe to use. A boiler service, on the other hand, involves checking the individual boiler parts to make sure they are clean and working efficiently. Think of a boiler service and a safety check as the equivalent of a service and MOT on your vehicle.
Do I need to turn boiler off before service?
It is not necessary to turn off your boiler before a service, as the engineer can do this as part of the service process, however it's recommended to turn your boiler off before the service. This will ensure that it has time to cool down, allowing the engineer to work on it safely and efficiently.
What happens if you don’t service a boiler?
If you don't service your boiler, it may become less efficient. A lack of maintenance can also increase the likelihood of breakdowns and expensive repairs. Boiler Guarantees can become void. It may also become unsafe, as faults can go undetected and lead to gas leaks or carbon monoxide poisoning.
How do I get a copy of my Gas Safety Certificate?
To obtain a copy of your Gas Safety Certificate, please contact us at CRS Matrix. Our team will be happy to assist you in retrieving a digital or physical copy of your certificate. Please provide us with your name and contact information, as well as the address where the gas appliance is installed. We may also need to verify your identity to ensure that we are releasing the certificate to the correct person. Once we have this information, we will work quickly to get you the documentation you need. Please note that there may be a small fee associated with providing a physical copy of your certificate.
Do they check radiators on a boiler service?
While radiator checks are not typically included in a boiler service, a qualified engineer may be able to perform additional checks on the system if requested. Ask CRS Matrix about extending a standard service package to include checking the radiators.
Do tenants need a copy of gas safety certificate every year?
Yes! By law landlords must carry out an annual gas safety check and provide tenants with a copy of the record of that check.
Do solar panels require planning permission?
In many cases, solar panel installations fall under "permitted development" and do not require planning permission, but this can vary, especially in conservation areas or on listed buildings. Always check with your local planning authority.
Can I charge my electric vehicle overnight?
Charging an EV overnight is efficient with both Level 1 and Level 2 chargers, taking advantage of lower nighttime electricity rates in the UK.
Can you sell a house without a boiler service?
While there is no legal requirement to have a boiler service before selling a house, it may be beneficial to have one carried out as it can give potential buyers peace of mind.
What is the cost of installing an EV charger at home in the UK?
Installation costs for a home EV charger in the UK can range from £300 to £1,200. The exact cost depends on the type of charger and installation complexity. This price does not include any necessary electrical upgrades.
Do I need an OLEV-approved installer to fit my home EV charger?
To qualify for government incentives like the Electric Vehicle Homecharge Scheme (EVHS), your EV charger must be installed by an OLEV-approved (Office for Zero Emission Vehicles) installer. These installers have met specific standards and are authorised to install EV charging points under UK government programs.
What happens if I don’t get a gas safety certificate?
There might be severe repercussions. You (and your agent, if you have one) might be charged under the Gas Safety Regulations and receive a fine of up to £6,000 or spend up to six months in jail.
Does a plumber service your boiler?
Absolutely! Plumbers can be the heroes of your boiler's story. They have the skills and know-how to give your boiler the TLC it needs during a service, ensuring it stays in tip-top shape. However, it is important to ensure that the plumber is Gas Safe registered, which is a legal requirement for anyone carrying out work on gas appliances in the UK. CRS Matrix, here in Leicester are fully Gas Safe registered.
All gas businesses and their engineers must be on the Gas Safe Register to carry out gas work legally.
What is the Gas Safe Register?
The Gas Safe Register is the official list of gas engineers who are qualified to work safely and legally on gas appliances, fittings, and flues. You can find it here: https://www.gassaferegister.co.uk/
How long should a boiler service take?
A boiler service typically takes around an hour to complete, although this may vary depending on the type of boiler and the complexity of the service.
What warranties come with solar panel installations?
Warranties for solar panels and their components can vary; panels usually come with a 25-year warranty against manufacturing defects and performance guarantees, while inverters typically have a 5-10 year warranty. Labour might be covered for shorter periods, so check with your installer.