WELCOME TO CRS MATRIX
The Home of Excellence
Choose your service:
HEATING ○ POWERING ○ SUSTAINING
Everything you need under one roof for gas, electrical and energy services.
Cost-Efficiency
Save money with our comprehensive services for homeowners and landlords.
Expertise
Benefit from our exceptional services delivered by our specialised divisions.
Property Solutions
We cater to all your utility needs, ensuring safety, comfort, and efficiency.
At CRS Matrix, we pride ourselves on serving both Leicester homeowners and landlords. Homeowners can enjoy comfort, savings, and peace of mind with our tailored services, while landlords can ensure compliance, safety, and value for their investment.
So Why Choose CRS Matrix?
Because we're your local experts, with a unique understanding of Leicester's property needs. We offer comprehensive services, so you don't have to go anywhere else. We're landlord-friendly, with tailored services to enhance your property value and compliance. Most importantly, we do what we say, and you won't find any confusing jargon here. Experience the difference today, your property, our expertise.
TESTIMONIALS
MCS, or the Microgeneration Certification Scheme, is a nationally recognised quality assurance scheme in the UK.
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NICEIC is the UK's leading voluntary regulatory body for the electrical contracting industry. It assesses electricians for safe and competent work.
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RECC sets high consumer protection standards for businesses who sell or lease renewable energy generation systems to domestic consumers in the UK.
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Gas Safe Register is the official registration body for gas engineers in the UK, Isle of Man, and Guernsey. It ensures engineers are qualified to work safely and legally on gas appliances.
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Worcester Bosch is a renowned manufacturer of heating and hot water products, including boilers, solar water heating systems, and heat pumps.
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QANW is a leading provider of insurance-backed guarantees and deposit protection for home improvements and renewable energy installations.
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OZEV is a UK government team dedicated to supporting the transition to zero-emission vehicles. It provides funding for charging infrastructure and incentives for electric vehicle adoption.
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TSI is a professional association in the UK representing trading standards professionals. It aims to promote and protect consumer interests, ensuring businesses comply with trading standards.
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Soft Touch Arts are a Leicester charity that seek to change the lives of vulnerable young people through their committed work.
Learn MoreFAQs
How do I get a smart meter installed?
You can contact your energy supplier to request a smart meter installation. They will arrange a date for an engineer to come and install the meter.
What is the difference between a Gas Safety Certificate and a Gas Service?
A Gas Safety Certificate verifies that gas appliances, fittings, and flues in a property are safe to use, while a Gas Service involves checking the appliances for faults, cleaning, and ensuring they are working efficiently.
How often do I need to renew the EPC, and what does it involve?
An Energy Performance Certificate (EPC) rates your property's energy efficiency and is required whenever a property is built, sold, or rented. An EPC is valid for ten years, but it might need renewal sooner if you undertake significant energy efficiency improvements.
Do I need to turn boiler off before service?
It is not necessary to turn off your boiler before a service, as the engineer can do this as part of the service process, however it's recommended to turn your boiler off before the service. This will ensure that it has time to cool down, allowing the engineer to work on it safely and efficiently.
How can insulating my home help me be more eco-friendly and economical?
Insulating your home helps keep it warm in the winter and cool in the summer, which can reduce your heating and cooling needs and save you money on your energy bills. Proper insulation can also reduce air leaks and improve indoor air quality.
How do I find out when my boiler was last serviced?
Unless you have a written record of services from the previous homeowner, it can be difficult to determine when your boiler was last serviced. To play it safe, it's best to schedule a service as soon as possible. After the service, make sure to keep track of the date to schedule your next service every12 months from then.
Can I fix my boiler myself?
It’s not recommended to attempt to fix your boiler yourself. Boilers are complex systems, and attempting to fix them without the proper training can be dangerous. Always call a qualified professional if you’re experiencing issues with your boiler.
Why is my boiler making strange noises?
Strange noises can be a sign of several issues, such as trapped air, a faulty pump, or a faulty valve. It’s best to call a professional to diagnose the issue.
What should I do if my boiler stops working?
If your boiler stops working, check the pressure gauge and try to troubleshoot the issue using the techniques outlined in this guide. If you’re unsure what’s causing the problem, it’s best to call a professional.
Do they check radiators on a boiler service?
While radiator checks are not typically included in a boiler service, a qualified engineer may be able to perform additional checks on the system if requested. Ask CRS Matrix about extending a standard service package to include checking the radiators.
Can you sell a house without a boiler service?
While there is no legal requirement to have a boiler service before selling a house, it may be beneficial to have one carried out as it can give potential buyers peace of mind.
What is a smart meter?
A smart meter is a digital energy meter that measures your electricity or gas usage in real-time and sends that information to your energy supplier automatically.
How can I prevent issues with my boiler?
Regular servicing, keeping the area around the boiler clean, and checking the pressure gauge can help to prevent potential issues with your boiler.
How often should I have my boiler serviced?
Boilers should be serviced annually by a qualified professional. This will help to prevent potential issues from occurring and prolong the lifespan of your boiler.
How long does it take to get a smart meter installed?
The installation time can vary depending on the availability of the installation engineer and the complexity of the installation. Typically, it takes around 1-2 hours to install a smart meter.
Can any electrician install an EV charger, or do they need special approval?
Not all electricians can install EV chargers. They need to be certified by a recognized body such as the National Inspection Council for Electrical Installation Contracting (NICEIC) or have specific qualifications like the City & Guilds 2919. It’s crucial to choose an installer who has the necessary credentials and experience with EV charging systems.
What happens if I do not comply with these legal requirements on my rental property?
Non-compliance can result in significant fines, penalties, or even imprisonment for the most serious breaches. It can also invalidate your landlord insurance and expose you to legal claims from tenants.
How long should a boiler service take?
A boiler service typically takes around an hour to complete, although this may vary depending on the type of boiler and the complexity of the service.
Does a plumber service your boiler?
Absolutely! Plumbers can be the heroes of your boiler's story. They have the skills and know-how to give your boiler the TLC it needs during a service, ensuring it stays in tip-top shape. However, it is important to ensure that the plumber is Gas Safe registered, which is a legal requirement for anyone carrying out work on gas appliances in the UK. CRS Matrix, here in Leicester are fully Gas Safe registered.
All gas businesses and their engineers must be on the Gas Safe Register to carry out gas work legally.